How can I get the software to recognize the auto roll feed unit?
Open up the "Printer Properties" dialog box. You can do this by right-clicking on the printer icon, or from the printer menu if the printer is open.
Click on the tab that says "Device Settings." It should be the rightmost tab.
Click "Acquire Status" fon this tab. If this is successful, the the checkbox that says "Roll Feed Unit" will be checked for you automatically. Another possibility is to just click on the checkbox yourself. However, using "Acquire Status" ensures that the driver "sees" the Roll Feed Unit.
Click on "Apply" then "OK"
Note: I suspect that there is a check made when the driver is installed and if there is no roll feed unit present this option is left unchecked. Since the roll feed unit is built into the iPF5100, this problem is likely unique to the iPF5000.
If this doesn't fix the problem, you may have selected a Media Type which does not allow Roll as a Media Source. Check the Media Type Compatibility Table.
"Roll" does not show up as a media source in the plugin or driver.
This could be due to one of two problems:
How can I get the software to recognize the auto roll feed unit?
Note: I suspect that there is a check made when the driver is installed and if there is no roll feed unit present this option is left unchecked. Since the roll feed unit is built into the iPF5100, this problem is likely unique to the iPF5000.
If this doesn't fix the problem, you may have selected a Media Type which does not allow Roll as a Media Source. Check the Media Type Compatibility Table.